Quality Management

Quality in Health Care:
How Can Labs Improve the Total Testing Process?




            Over the past decade, results from published studies and comprehensive national initiatives on quality in health care have reshaped the landscape of the nation’s health care system. Of these, the largest impetus for the recent focus on quality came in 1999 when the Institute of Medicine (IOM) released a report entitled “To Err is Human” containing some alarming estimates on adverse events. According to the report, the number of Americans who die each year due to medical errors is between 44,000 and 98,000, numbers that exceed the eighth leading cause of death. While the accuracy of this report remains controversial, it raised the standards and expectations for patient safety improvement held by payors, providers, professional groups, and most importantly, the public.
             Building on the 1999 report, the IOM’s Committee on Quality of Health Care in America issued a second report in 2001 calling for a redesign of the U.S. health care system in the 21st century.  This report called for all stakeholders to commit to a shared vision for improvement, and it included several initiatives and guiding principles to help providers redesign care processes. In another follow-up report published in 2003 as part of their Quality Chasm Series (3), the IOM once again focused on patient safety and achieving a new standard of care.


Read more-
http://www.aacc.org/publications/cln/series/2005/Documents/healthCare_April2005.pdf